Queue Management System

Scalable, Robust & Cloud-Based QManager

A built-in queue-management system keeps track of everyone's virtual or real-time wait positions and keeps your customers and staff updated.

Reduce Wait Times -  Waiting in lines may be one of the most aggravating aspects of customer experience. Our queue management system was created specifically for this reason, to minimise long delays. Your clients can know their queue number using real-time updates and notifications, which will give them an idea of when to leave home or when to arrive for their appointment.

Streamlined Communication - We make it simple to combine your communication channels with our software, allowing you to communicate with your clients from a centralised organisation point. Thanks to our AI-Powered Queue Manager, you can easily share information such as delays, project the queue status, keep track of your clients' positions, and monitor the projected wait time with our TV Display Board.

Improve Staff Efficiency - Our Queue Manager allows your firm and its staff to focus on other relevant work by automating workflow and other tasks. This will increase the team’s productivity and efficiency as there is scope for smarter staff allocation. They can work on more critical tasks and not deal with smaller ones. More importantly, our queue manager reduces frustration for your staff and customers. 

FAQ Section 

1Q) Is the queue management system scalable? 

Our Q Manager is scalable for all business sizes and can be improved as and when required. You will have an uninterrupted service delivery regardless. 

2Q) Does the Q Manager operate in real-time?

Yes, our Q Manager operates and sends in real-time messages and alerts to all the users involved, your customers, and your staff. You can even track your patients using the Patient Tracker GPS and have an estimated arrival time. 

3Q) I have clients coming from various channels. Can the Q Manager handle it? 

Yes, with ease! Our Q Manager is an omnichannel solution that can support customers from different direct and indirect channels effortlessly and seamlessly.